Parents & Grandparents Program(PGP) 2024

[winnipeg2013]

its been more then two months since my parents did biometrics. online its showing the recent enrollment date however, under details it is saying " we did not receive your biometrics"

any thoughts ?

you can call CIC or create web request to check if they your parents biometrics

 

[kunalkhanna]

you can call CIC or create web request to check if they your parents biometrics

It was same situation with me, so i called ircc to confirm. They said the biometrics have been received.

 

[aasiff110]

It was same situation with me, so i called ircc to confirm. They said the biometrics have been received.

i just submit the webform.
did you receive any update online or its still showing you the same. ?
is your case forwarded to Mississauga or Montreal ?

 

[kunalkhanna]

i just submit the webform.
did you receive any update online or its still showing you the same. ?
is your case forwarded to Mississauga or Montreal ?

My case is with Mississauga, and it still shows the same that "We need your fingerprints" even though the account shows that Biometric are submitted. So i called IRCC to confirm if those have been received or not.