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Parents & Grandparents Program(PGP) 2024

canuck78

VIP Member
Jun 18, 2017
57,719
14,191
I saw few posts where OP's are saying that they received a letter which states they are eligible as sponsor. Is this the same letter we get for PCC request along with application number ? Or should I expect another email ?. Currently I have received the application number and pcc request
.
Another email.
 

canuck78

VIP Member
Jun 18, 2017
57,719
14,191
I submitted my parents' application on July 27, and was asked to submit additional documents on December 24, which I did promptly. However, despite multiple attempts to contact them through the "Contact Us" form, I only received generic responses stating that my application is still under review. Today, I received another message through the webform indicating they sent correspondence to my old address. I’m really worried, as I haven’t received any emails and have since moved.

Do they reject applications by sending correspondence via mail? How can I request that they send updates to my email, as I have asked previously but haven’t received any response?

Is anyone in a similar situation?
Did you not forward your mail? You can’t request only email contact. IRCC and PGP processing are very slow. Please don’t send multiple copies of the same webform it just bogs down the system and doesn’t get you a more rapid reply. Ask for any correspondence to be sent again (would attempt calling to see if they can initiate that) and update your address asap.