Please I need help!
I submitted my parents application on Dec 24, 2022 for the 2022 stream. Last communication I received was that my application has been transfered to Montreal for processing - that was on Dec 19, 2023. I have not heard anything from them since and I have been attempting to check the status online using the client application status checker but each time it comes up with no result and this message:
We were not able to identify you using the information you provided. There could be three possible reasons:
- Please be sure the information you entered is correct and then try again.
- This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
- At this time, you may use this on-line service to view the status of your application ONLYif you have:
- sponsored a member of the family class;
- applied for permanent residence from within or outside Canada;
- applied for a permanent resident card (replacement or renewal);
- applied for Canadian citizenship (grant of citizenship);
- applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
- applied for a citizenship certificate (proof of Canadian citizenship);
- applied to renounce Canadian citizenship; or
- applied to resume Canadian citizenship.
Can someone please tell me how I can check the status of the application. Or is it not possible to check the status online?