Awesome, so they replied back, that's good. The reason I was asking if they got back to you or not was if they get back in their standard 28 days, then it will be too late. I might as well fly them back in a week or two. I guess I will wait until next Friday now and if I don't see a response will book them to come back to Canada sooner.Billy....!
I got email from LVO stating that:
"Please note we can confirm that you are able to submit your passports separately to different offices.
Instructions on how to submit to each office are attached to your passport request letter."
The letter also states that if you are not in your Home Country or in Canada then you do not send Passports to either Ottawa or Islamabad.
Instead you should email them for further instructions.
In your case, you did the right thing by emailing them. They will advise you further accordingly.
Thanks,