All,
I was invited to sponsor my parents and couriered my package on June 21st. It was received on June 22nd. However I have not been able to see the status on the ecas link. Here is how I am filling the fields to check the status: Maybe you can spot if I am doing something wrong:
Under
Identification Type field I am selecting
Unique Client Identifier (aka UCI). This is the only number that I have from the list they provide in this field.
Under
Identification Number field I am typing my 8 digit UCI (the only document I can find my UCI is in the citizenship certificate).
Under
Surname I am typing my last name.
Under
Date of Birth I am selecting my birthdate.
Under
Place of Birth, I am selecting my country.
After I click on continue I get the message as follows:
"We were not able to identify you using the information you provided. There could be three possible reasons:..."
Can you please advise if I am doing something wrong here? When I went on the CIC site to find out more about my UCI, I found out the UCI structure should look like:
- four numbers, a hyphen and four more numbers (Example: 0000-0000) or
- two numbers, a hyphen, four numbers, a hyphen and four more numbers (Example: 00-0000-0000)
However mine (shown in the citizenship certificate) looks like 00000000 (8 continuous numbers). I did try to use a dash between the 8 numbers in the site of the status, but still no luck. Any ideas?
Thanks,