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Hello All,

I filed an online application in Oct and received AOR on Nov 10th. I haven't received any correspondence or test invite since then. What should I do? My background check still shows in progress on the tracker.
 
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Hi,

If someone can help with
it:

I took a citizenship test on the same day with my wife and my son and after 5 days for my son and myself, we got a test completed in ecas tracker but nothing yet for my wife. From the day that we got a test completed two days are already gone. Is it normal that the status can be processed at a different time or it will be better to contact the officer?

Please if you have any experience?
Tx
 
Hi,

If someone can help with
it:

I took a citizenship test on the same day with my wife and my son and after 5 days for my son and myself, we got a test completed in ecas tracker but nothing yet for my wife. From the day that we got a test completed two days are already gone. Is it normal that the status can be processed at a different time or it will be better to contact the officer?

Please if you have any experience?
Tx

Hi! could be a totally different scenario cos I am single though but I took and passed the test on the 20th of February and haven't heard from them since.
 
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That is interesting. We used the web form to enquire, but got a response saying an email was sent to us on Feb 23rd and please check in your junk folder etc. But that is just the test invite and not related to the additional information request. Is 1-888-242-2100 the number to call, and how hard is it to get hold of an agent?

We have not been able to reach an agent via phone yet. But we did send a follow up web form and got an interesting response.

The response basically says the correspondence was sent on Feb 15, 2023 and we should be able to see it in the Messages section of the IRCC secure account (https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html). But since our application is paper based, we don't have an account here.

We went ahead and created an account, but in that site there is no way to link a citizenship application in this account. Overall, we still don't know what correspondence was sent on Feb 15th and what they need in terms of information from us.

We have again explained the situation via web form, but has anyone else faced a similar issue? Is there any way to link a paper application to the IRCC account so we can view messages? Thanks in advance!
 
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We have not been able to reach an agent via phone yet. But we did send a follow up web form and got an interesting response.

The response basically says the correspondence was sent on Feb 15, 2023 and we should be able to see it in the Messages section of the IRCC secure account (https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html). But since our application is paper based, we don't have an account here.

We went ahead and created an account, but in that site there is no way to link a citizenship application in this account. Overall, we still don't know what correspondence was sent on Feb 15th and what they need in terms of information from us.

We have again explained the situation via web form, but has anyone else faced a similar issue? Is there any way to link a paper application to the IRCC account so we can view messages? Thanks in advance!

Try this:
1(888)242-2100
2, wait a minute, 1-1-4, wait 20 sec., then 2
Easier to reach without excess wait time.
 
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Hi,
If someone can help with
it:

I took a citizenship test on the same day with my wife and my son and after 5 days for my son and myself, we got a test completed in ecas

I took the test on Feb 1 and completed status didn't happen until Feb 8. It's perfectly normal.
 
My tracker started showing BG completed yesterday but the completed date on the timeline is Jan 20th. Tracker updated the info today, There’s a GU (most likely a mass update)
Admin, please update the tracker. Thanks!
 
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BG completed today, but the status says it was completed on Jan 19 on the tracker. Please update the spread sheet. Thanks
 
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My timeline: Online application Vancouver office

submitted Oct 5, 2022 exactly 1095 days
Never received AOR, went straight to receiving email for test Jan 30.
I used test letter to create online tracker.
Took test Feb 4, 2023 score 17/20
Test completed Feb 9
BG completed Feb 9
Ghost update March 2
LPP - in progress
 
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I did the test on Feb 22, the tracker still shows “ waiting on you”. Should I contact IRCC or wait ? It s been 10 days now
 
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