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I have eligibility recommended passed in first week of January but no officer review for 2 months. While they say they are doing something about it the GCMS notes show that nothing much is happening

haha per my GCMS notes which i ordered in November 2020, my application status has remained the same and no progress on it so far...
 
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GCMS information:

AOR: Nov 16 2020
Eligibility: Passed
Security: Not started
Criminality: Not started
Info sharing: In progress
Medical: Passed
Primary Office: CPC Ottawa
 
It's been a month now I submitted my biometrics, haven't got any ghost email yet. Is this normal now?