So I just received the response from my VO (I previously raised a web form asking about the status of my case and they told me that they were going to forward my enquires to the office responsible for my case). It turns out that my file is still in Ottawa, because the message came from CPC-CTD-Ottawa.
The message says:
“Your file is currently under review and requires additional verifications. As a result, the assessment period will be outside of our posted processing times.
Unfortunately at this time we are not able to determine when your application will be finalized, but our office will contact you as soon as all verifications are completed, or if any additional information or documents are required.
We appreciate your patience and ask that you keep correspondence with our office to a minimum.”
I haven’t received any update or request since I was asked to pay RPRF 4 months ago.
Any thoughts?
What does “requires additional verifications” mean?
How generic is the message? Should I worry?