Hey, no problem. I'm sorry that I seemed unkind. No hard feelings!Londo said:Hi mcharade
So sorry if I came across contradictory as that wasn't my intention. You are right its very dependent on the agent you meet on the day. Ours way very nice and welcoming and am sure it could easily have gone the other way if we had met the wrong agent.
Pls accept my apology and all the best with your application