can_4visa said:
My husband has applied my spouse sponsorship on 02-Apr-2013. He has got sponsorship approval email on 23rd April, 2013. It's been almost 2 months, I haven't received any communication from NDVO and my ecas status is also still same as it was 2 months ago i.e. "Application Received". The problem is that my email address (of applicant) is wrong in the application form and I have already sent mail as well as email to NVDO to updatemy email address. So, I am worried as I am still not sure whether they have changed my email address or not. As I have not received PPR yet. Please suggest me what should I do.
They will not inform you in principal applicant. They will inform your spouse email for the documents required. Check your spouse email. Sometimes the email will go into the spam. Double check if there is any.
If your email has changed by mistake you can call the CIC call center if you are in Canada. The details follow:-
Call Centre telephone number: 1-888-242 2100
Call Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays.
You must choose one of the first five recorded options before you can speak to an agent.
Note that agents cannot:
• answer questions about application status once it is sent to a Canadian visa office outside Canada,
• make decisions on applications, or
• Help process applications more quickly.