Yeh I emailed them twice - still didn't hear any thing back - has been 2 weeks almost.
it depends on the office of the MP, my application was without update since my test in November 2021, I emailed my MP, someone from the office contacted me to get more info on my application the next day. After providing him with the info he called me few hours later to tell me to expect my oath in a couple days. I got IRCC email for oath the next day so all in all after my email to MP office and me taking my oath was 3 days
called MP March 7, 2022
IRCC invited me for oath on March 8, 2022
Oath taking March 10, 2022
Certificate sent March 15, 2022
Passport received March 28, 2022
goodluck everyone