I called them just now. The agent could not give me any new info except that my file was received on May 7th. No idea if they are missing any docs, if there is any delay, or if they even opened it yet. Only new info I got from her is that apparently they are not giving out AORs any more, they only give SA directly, or return the application. So, she just said I have no idea about your file except that we received it. Just wait however many months or years it takes (sorry, that last bit is me rephrasing).