My PPR email had the following info: "This service includes two-way secure shipping and tracking. A passport transmission Service Charge must be paid for each applicant to cover handling and courier costs. Once processing has been completed, visa documents will be returned to the VAC for collection by applicants."
So we send to VFS and they send it on, the service charge is 70ish - but is waived if you did biometrics and send PPR to the same office
I got a weird email from donotreply@vfsglobal1.com with a tracking number in it that doesn’t work on their website (although it looks like there are multiple VFS Global websites??). I’ve tried emailing and it just kicks back a “thank you for contacting the Pakistan office we can’t help you” message. I’m truly at a loss. This email feels strange and it says my application is Pending but gives no reason why. Has any other US applicant sent their passport information to the New York office (per IRCC instruction) and had to do anything except wait for it to be communicated by IRCC the COPR? Do I have to fill out a consent form? One website for VFS Global also mentions fees you have to pay but IRCC makes no mention of that in the instruction letter.
I was wrong- my letter does say a service fee is applicable. Any US applicants can you tell me what you had to pay? I’m not sure if I have to do one way courier on top of the service and package transmission??
I don't have any specific info - but in different VFS service country, website was awful, out of date, and other problems. But using the VFS online chat function was able to get accurate info. (Mind I did have to do more than once and there were other problems, but the chat function was better than the alternatives)
When I tried around 3pm I got the same machine message and the call was hung up automatically,
My husband just reached out to a member of parliament last week and they said our application is approved but nothing we can do but wait for a letter from the visa office :/
