My PPR email had the following info: "This service includes two-way secure shipping and tracking. A passport transmission Service Charge must be paid for each applicant to cover handling and courier costs. Once processing has been completed, visa documents will be returned to the VAC for collection by applicants."
I'd interpreted this that there was a process to initiate a VFS courier service to collect my documents, but I'm starting to think that's incorrect and that I'm just meant to send my documents via post to the closest VAC (Sydney, Australia in my case) and that the courier/handling charges are for something between VFS and IRCC.
For New Zealand did you post directly to your VAC, or was there actually a courier booking and collection involved?
Thanks, appreciate the info!