Hi Funbox,
We have received a file number a few days after they received the application in December. When we received the file number they also called and asked for some documents but the agent clarified that they weren't processing the application that time (only a couple of weeks after it was submitted) just requested some documents for the application. Nothing since then and it's about 5 months!!
We have called them plenty of times but they keep repeating that the application is still processing...
It's for low wage stream - skilled position- not dual intent- outside of Canada.