I need a suggestion. Me and my wife both gave fingerprints on 19th August at the same time at same location. My tracker shows Fingerprints Received on 4th September and Background Complete on 5th September.
However, my wife’s tracker is still showing waiting for fingerprints. I sent webform to IRCC and sent email to RCMP for the status of fingerprints but have not received any response.
Should I get my wife to submit her fingerprints once more? Or What can I do?
I do not want to find out after a month or so that they were lost in transit or something and do it again then.
Our office is Scarborough as test invite was received from
IRCC.DNSCRCitizenshipe-Apps-DemandesenligneCitoyenneteSCRRN.IRCC@cic.gc.ca
And fingerprints were sent to Vancouver (
IRCC.DNVancouverCitizenship-CitoyenneteVancouverRN.IRCC@cic.gc.ca)
Should I e-mail one of them?