I just finished calling IRCC at 888.842.2100. The wait time was approximately 35 minutes, and the agent was very helpful. I asked specifically for the latest status of my eligibility, criminality and security assessments, and mentioned that I had a ghost update last week (using slightly different terminology obviously
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She asked if I could stay on hold for 5min. so she could check the latest information. She then told me the application actually already had been approved on August 30 (the day of my ghost update) and that I will receive a letter of correspondence in my MyCIC account soon. This part confused me, as I thought PPR is always communicated directly by email?