I raised CSE today, and received following response in around 3 hr -
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and are pleased to inform you that everything appears to be in order with your application.
All the required documents and information have been received by the responsible office for the moment.
While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
We hope the information provided is helpful in assisting you with your enquiry.
I emailed local VO and got a reply in 5 mins to raise a CSE instead of emailing (unlike the NDVO in recent times)..
I had raised a CSE 2 weeks ago and got the reply you have got. On my yesterday's CSE, I got the reply :
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information provided and can confirm that your application is still in process.
While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible.
Rest assured that we will communicate with you once a decision is taken."
My background check is in progress since the update on Oct 16 and I did not get any ghost update too.
So still in process after 6.5 months, don't know why it is taking so long....