JANUARY 2017 - OUTLAND SPOUSAL APPLICANTS

[Novel]

IRCC call centre : 1 888 242-2100

I've had mixed results about how helpful they are. It depends on who you talk to.

Good luck!

Yeah pretty much a flip of a coin, seems to be a pretty large spectrum of inpatient and rude vs very helpful...

 

[prettycincin]

I called the Ottawa number 1-613-944-4000 then press option 1, after the recorded message, select the option to speak to an agent. They are processing applications up to Feb. 7 now. Mine was delivered on jan. 16, she could not see it in the system, so possible mine is lost and royal mail uk could not provide a signature as it was a p.o.box

I tried to call 6 times yesterday at around EST 9 am, after I pressed all the 1s and select the option to speak to an agent, the recording told me "we are experiencing a high volume a call and can't transfer you to an agent right now, please call again later." And the recording in between the options told me they are working on Jan 11, why am I hearing different things?

My package was delivered on Jan 11 by DHL, signed by DSLEE. Til NOW, nothing happened, absolutely NOTHING, I just want to know where did my package go...... If they need a longer processing time, it's ok, but at least I need to know if someone opened my package or it ended up slipped behind someone's desk and got lost. This is such a torture.....so my call to the call center failed, and I just sent an inquiry through their web form 10 mins ago, let's see what will happen. They might not even reply to me as I don't even have an application number due to NO acknowledgement received from them.

 

[enggvirdi]

Hi Guys, Please help me with Supplementary Travels info form.

I am sponsoring my wife and she is filling her and mine last 10 years travels out of country. Now, I moved to canada in 2015 as a PR. What should she fill here for Immigration to Canada or should she just start from the time that I moved in Canada. Do we need to consider my travels from India too?

Did anyone has the same issues? Please help.

 

[us2017]

Finally was able to link my account!

I used Name and Date of Birth, with a space for the city, and left the passport fields empty.

Have not received AOR1 or SA email yet, but at least have a UCI and application number!

Application was delivered Jan 30.

 

[may4ank]

I tried to call 6 times yesterday at around EST 9 am, after I pressed all the 1s and select the option to speak to an agent, the recording told me "we are experiencing a high volume a call and can't transfer you to an agent right now, please call again later." And the recording in between the options told me they are working on Jan 11, why am I hearing different things?

My package was delivered on Jan 11 by DHL, signed by DSLEE. Til NOW, nothing happened, absolutely NOTHING, I just want to know where did my package go...... If they need a longer processing time, it's ok, but at least I need to know if someone opened my package or it ended up slipped behind someone's desk and got lost. This is such a torture.....so my call to the call center failed, and I just sent an inquiry through their web form 10 mins ago, let's see what will happen. They might not even reply to me as I don't even have an application number due to NO acknowledgement received from them.

OMG.. try calling sharp 8pm EST and keep your fee receipt handy .. they can check with that and let you know.. if they ever opened your file. I can understand whats going thru u. I hope you get your file number soon..

 

[rockycool]

I have uploaded the Background declaration form and Police certificate after linking the application.
Is anyone aware what is the next step/ amy action needed from my side and how much time does it take to move to the next step ?

 

[ktaj]

Finally was able to link my account!

I used Name and Date of Birth, with a space for the city, and left the passport fields empty.

Have not received AOR1 or SA email yet, but at least have a UCI and application number!

Application was delivered Jan 30.

Have they requested any documents? Mine was received on 31 i was able to link on 22feb but no AOR or documents requested since.

 

[rockycool]

I was able to see the requested documents in your linked account.

 

[hsw]

Hello guys,

I was checking my ecas today and I found the permenant residance application status changed to in process. I got AOR1 and SA but not AOR2 yet. I am checking if yiu know what does that means and what the next steps. By the way do you know what kind of documents they ask for for background check? I already sent the police clearance upfront.

Thanks

 

[antony_kao]

I sent in my application back in January and the Canada Post tracking number says that they received it on the 26th.

I haven't heard anything from them at all (no returned mail or emails).

Did they lose my application?

Can't get in touch with anyone and I see people who submitted their applications in mid February are already ahead of me...

WHAT IS GOING ON?!!!

 

[hsw]

I sent in my application back in January and the Canada Post tracking number says that they received it on the 26th.

I haven't heard anything from them at all (no returned mail or emails).

Did they lose my application?

Can't get in touch with anyone and I see people who submitted their applications in mid February are already ahead of me...

WHAT IS GOING ON?!!!

Did you try to call them? This is ircc call center number 1 888 242-2100

 

[Libu]

I sent in my application back in January and the Canada Post tracking number says that they received it on the 26th.

I haven't heard anything from them at all (no returned mail or emails).

Did they lose my application?

Can't get in touch with anyone and I see people who submitted their applications in mid February are already ahead of me...

WHAT IS GOING ON?!!!

I am also with you. Application sent on 30th Jan and received on Jan 31st. Did not get any emails or able to link yet. Don't know why they are taking so long or if they lost my package

 

[antony_kao]

Did you try to call them? This is ircc call center number 1 888 242-2100

I did, but the system just automatically hangs up because of "high volume of calls"

 

[FCS]

I'm Feb 2017 outland applicant. I come here to ask because nobody in my group knows the answer. I hope someone here can help me with my question:

US police certificate takes about 12 to 14 weeks (I'm not a US citizen or PR so unable to use channeler service). I applied for it in mid December 2016 and still waiting for it. I'm worried that it will not be ready when I receive my AOR1. Is it possible to request more time to upload documents?

Thanks a lot

 

[antony_kao]

I am also with you. Application sent on 30th Jan and received on Jan 31st. Did not get any emails or able to link yet. Don't know why they are taking so long or if they lost my package

Just an update for you, after calling in like twenty times but it appears that they've lost my application because they said they can't find it even though I have a signature from Canada Post saying that they received it.

They're looking into it now and I got Canada Post to start an investigation as well