Hey - has anyone tried the Client Application Status (CAS) tool on CIC's website? It seems that the tool can be used for sponsorship applications so I entered both the applicant's and sponsor's info (just in case one worked and the other didn't) and unsurprisingly, we aren't in the system. It gave me possible reasons as to why our status wasn't showing, the main one being that the application is not 'in process' yet. CIC defines this as "when an application that has been sent to CIC has been opened, checked for completeness, and an employee has begun to process it (enter into the computer system, etc.)". My application's been with them for 63 days and they haven't even opened it yet!
Before getting too angry, I called CIC to confirm that they will be making use of the CAS tool with the inland sponsorship applications, he did his checks and confirmed this was indeed the case. I could sense from the offset that this guy didn't really know what he was talking about as he didn't even know about the delays caused by the transfer of visa offices. Anyway, he tells me to rest assured because I have confirmation that my application was delivered (that doesn't mean anything to me - great, I know it might be somewhere in their offices if they haven't lost it or put it in the wrong pile). He then tells me that our applications were most likely tagged and have been left aside. This confirms a previous phone call with a CIC agent telling me our applications were sitting in boxes - not looking great so far. Anyway, what came out of it was that they have no information on anything going on at CPC-M. They don't know when they will start looking at applications, how long it is taking from when an application is received to when it is in the system, when they are likely to get information, etc. This guy initially started telling me they're planning to get applications in the system in the next 2-3 weeks but when I asked some follow up questions, he admitted that he was just making it up because he actually had no idea and that if I called in 2-3 weeks and they still didn't have any info or the problems were still going on, they would just say the same thing again. I always knew that CIC was a little incompetent and that they rarely knew what was going on but to blatantly lie to people and make things up is ridiculous.