I think many would agree that it is not just the waiting that is stressful. It is the lack of communication which makes wonder whether your file has fallen under the desk.
The immigration fairy, swoops down and gives you AIP and a work permit, asks for an additional medical exam. You are joyful! You scurry to get in the exam and then, silence, and some more silence. You scan the skys for signs of the immigration fairy...
So, I'd like to work on suggestions on how to increase communication.
What if they sent an e-mail update on BF date? It could even be some what automated. We're waiting for ..... You're next BF date is.... Then maybe the call center would have a lot less traffic from stressed out immigrants. It could be argued that this would slow down work, but if the officer is looking at the file anyway, it would take 1 minute to send off an little e-mail.
Any other ideas? Comments?