+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
it shows DECISION MADE in the first page - if that's what you were asking.
@Khayen this is an exemple of the mail , you can send it to Vancouver
To Whom It May Concern:

Date: Always date correspondence everyone!

Re: URGENT Request for written reasons for H&C refusal:

Name: LASTNAME, First Names, DOB: xx/xx/xxxx Client Identification #XXXX-XXXX:

I write to please request the written reasons for the decision of my Humanitarian and Compassionate grounds that I received on (DATE).

I would be grateful for the expeditious treatment of this request as I face certain time constraints and have a near desperate need to fully understand the issues identified by the Senior Immigration Officer when refusing the application.

I thank you in advance for any consideration afforded this request.
 
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this is an exemple of the mail , you can send it to Vancouver
To Whom It May Concern:

Date: Always date correspondence everyone!

Re: URGENT Request for written reasons for H&C refusal:

Name: LASTNAME, First Names, DOB: xx/xx/xxxx Client Identification #XXXX-XXXX:

I write to please request the written reasons for the decision of my Humanitarian and Compassionate grounds that I received on (DATE).

I would be grateful for the expeditious treatment of this request as I face certain time constraints and have a near desperate need to fully understand the issues identified by the Senior Immigration Officer when refusing the application.

I thank you in advance for any consideration afforded this request.
Hello.

Thanks for this ; why is it that the email was not sent to the lawyer? Just got of the phone and they are saying it must be a mistake or something along those lines. Because she even called and they said they'll get back to her.
 
Hello.

Thanks for this ; why is it that the email was not sent to the lawyer? Just got of the phone and they are saying it must be a mistake or something along those lines. Because she even called and they said they'll get back to her.
Maybe email spam
 
Hello.

Thanks for this ; why is it that the email was not sent to the lawyer? Just got of the phone and they are saying it must be a mistake or something along those lines. Because she even called and they said they'll get back to her.
it could be a technical problem too
 
Good morning, I would like ask an advise
My husband applied for Humanitarian here is the timeline:
Application received : July 22, 2021
AOR: August 18, 2021
Started processing: Sept 16, 2021
Received and email just now that the Humanitarian is refused but in the website ECA still says in process

I would like to ask if when we could reapply or reappeal? Thank you.
 
Good morning, I would like ask an advise
My husband applied for Humanitarian here is the timeline:
Application received : July 22, 2021
AOR: August 18, 2021
Started processing: Sept 16, 2021
Received and email just now that the Humanitarian is refused but in the website ECA still says in process

I would like to ask if when we could reapply or reappeal? Thank you.
They will update it tommorow
 
Good morning, I would like ask an advise
My husband applied for Humanitarian here is the timeline:
Application received : July 22, 2021
AOR: August 18, 2021
Started processing: Sept 16, 2021
Received and email just now that the Humanitarian is refused but in the website ECA still says in process

I would like to ask if when we could reapply or reappeal? Thank you.
Can i know please a little bit about his aguments and proofs ? i just ask because i'm also waiting for my decision and i stress a lot
 
Can i know please a little bit about his aguments and proofs ? i just ask because i'm also waiting for my decision and i stress a lot
in the email said, that all the factors were reconsidered but the officer said is not sufficient that's why it got refused. is their a way we could reapply? :(