previous month: called IRCC to inform change of address, never reached the point of talking to an agent. dropped the plan after trying for two weeks.
today: called the IRCC again and telephone said i need to wait for 19 minutes or request a call back from an agent.
me: wow that's amazing, how lucky am i !
proceeded to give my number
turned off the flight mode, switched ON the vibrate on ring, ring volume absolute max. carried phone with me with airpods on.
laptop screen with ecopr pdf, set the screen to not go off indefinitely.
after 35 minutes
a call on my phone.
IRCC agent: We won't be able to provide infos cause our system's all down, or if you have any general enquiry we may be able to help.
me: what abt pr card?
Agent: Sorry the systems are down. you may call again when our system's are up
me: Ok so when do you expect the systems be back?
Agent: Unable to answer it, but you may call again when our system's are up
Me: Ok Bei