lvtruong said:
Thank you, bro...I wish I had seen this post before
. Now I have to send them a bankdraft too
which means I have just wasted C$980. Wth...Just submit a CSE to SGVO including the receipt to see what is their advise.
Dear lvtruong please see the following e-mail which i received 10th of July 2014 regarding refund of fees. i think this will help you.
From: <Citizenship_and_Immigration_Canada@cic.gc.ca>
Date: Thu, Jul 10, 2014 at 9:11 AM
Subject: Request for information
To: abc@gmail.com
Date: 2014-07-10
Sir, Madam,
Thank you for contacting Citizenship and Immigration Canada. I am pleased to follow up on your request:
Refund e-Payment – Application will not be Submitted
If you made a payment using the e-Payment (https://eservices.cic.gc.ca/epay/welcome.do) online service or if you paid online via the online application and you will not submit an application, you may request a refund by sending an email to HPM.Prod@cic.gc.ca or a fax to (613) 952-6399.
You should include the following information in your message:
• Your name;
• Your mailing address;
• The reason you want a refund;
• The date of transaction;
• The receipt number;
• First 2 numbers of the credit card;
• Last 4 numbers of the credit card; and
• The credit card expiration date.
You should receive a refund approximately 8 weeks after we receive the information requested above. The refund will be done directly on credit card. If the credit card is expired, a cheque will be issued.
The information in this email is meant to assist you in understanding the immigration and citizenship policies and/or procedures. If you plan on consulting this email again at a future date, please visit our website at www.cic.gc.ca to ensure that you have the most current information.
I would also like to suggest other online services that you might find helpful:
• http://www.cic.gc.ca/english/information/applications/index.asp
• https://services3.cic.gc.ca/ecas/?app=coa&lang=en
• http://www.cic.gc.ca/english/e-services/index.asp
• http://www.cic.gc.ca/english/helpcentre/index-featured-can.asp#tab1
Francine
Agent #3434
Citizenship and Immigration Canada