MailRoom
Processor #1 Service Delivery Clerk CR-03
Mail - Open mail, stamp envelope with received date, record tracking number on spreadsheet
enter daily mail count on G-drive spreadsheet,
Processor #2 - Service Delivery Clerk CR03:
Completeness Check - Review application for completeness <xyz...xyz>.
Ensure the application includes an acceptable language test, and that the cap has not been reached.
If application is complete: app is placed in a file jacket and then sent to be created in GCMS
If Arranged employment - staple orange tag to the file
If French processing - staple pink tag to be processed by bilingual agent
If application is not complete: a letter identifying the missing requirements is sent with
applicable appendices and the entire application is returned to the client.
Note: All returned applications must also be created in GCMS, for tracking purpose
Processor #3 Service Delivery Clerk
Scanning - GCMS application is created. Only essential details (Name, NOC, etc) are entered in GMS
initially to ensure the file is counted into the appropriate cap.
The file is then sent to Mailroom Processor #4 for cost recovery
Processor #4 Service Delivery Clerk
Cost Recovery - review the file to determine the method of payment....