Dear Members
I applied for IELTS test for May 10, 2014 through british council. For this i applied online on April 29, 2014 and submitted the fee through designated bank on may 02, 2014. They have mishandled my case and are not allowing me to sit in the May 10 test and are offering me May 17, 2014. They also sent me acknowelgement for my test and it was mentioned that my seat is held for this provided if i pay the fee in next 5 days and upload the relevant ID docs, which i did. it was also mentioned in the email that if you dont pay within deadline (5days), your place will be cancelled.
But now they are saying that at the end of this email, it is a also written that "Your application will be processed upon receipt and test date will be confirmed, subject to availability" and on this basis they are not allowing me to sit in.
Dont you people think that these are mutiple below condition in single email and candidates are being fooled; i-e
1. A place is held for you at the test centre shown below. A test place is confirmed only after the required ID document has been submitted and approved and payment has been received.
2. Cancellation only when they do not receive the payment
and finally even if you meet all desired requirements, they have mentioned buffet condition that "Your application will be processed upon receipt and test date will be confirmed, subject to availability"
I kept following them for the last 5-6 days through emails and phone calls untill finally when i went personally, they simply said that your seat is not in May 10, test date. I may avail May 17 test date or can get refund of my money.
Did this happen to some one and shouldnt i raise official complaint against their vague email commnication?
i after submitting the required fee for IELTS, also applied to WES for credentail assessment and hoping that i will catch up the train for immigration of 2014.
What do you think that if i appear in May 17 test, whose result will come by June 01/02; will i be able to make it before cap ceases......