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EE: Our Online Services Are Currently Down

FSW_Applicant

Hero Member
Aug 29, 2014
404
51
Category........
Visa Office......
CPC-Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
03-Oct-2014
LANDED..........
17-Sep-2015
Trying to fill up my EE profile and getting an error. Anyone else seeing the same?

System-generated error code:N4Q2C4FI (2015-01-13 02:42:56)
This on-line service is currently not available.
Possible reasons::
We are currently updating this Web site.
We are experiencing technical difficulties.
Please try again later.
 

Vangie28

Newbie
Jan 13, 2015
1
0
Our Online Services Are Currently Down
System-generated error code:N4Q2C4FI (2015-01-13 07:54:28)



Sorry

This on-line service is currently not available.

Possible reasons::

We are currently updating this Web site.
We are experiencing technical difficulties.

* Same thing happen to me and we keep it updating from time to time* Need HELP.
 

newGirl_sk

Hero Member
Oct 31, 2014
207
9
Category........
Visa Office......
Saskatchewan
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
27-09-2015
Nomination.....
15-12-2015
AOR Received.
14-04-2016
IELTS Request
R-9,L-9,S-8,W-7.5
Med's Done....
15-04-2016
FSW_Applicant said:
Trying to fill up my EE profile and getting an error. Anyone else seeing the same?

System-generated error code:N4Q2C4FI (2015-01-13 02:42:56)
This on-line service is currently not available.
Possible reasons::
We are currently updating this Web site.
We are experiencing technical difficulties.
Please try again later.
When exactly do you get this message?
I know someone who got a similar message when trying to update his EE profile from his office network.
CIC site may behave unpredictably if you try to update it through a firewall.
Also, try to use IE or Chrome instead of Firefox for best results.

Let us know if it helped.
 

FSW_Applicant

Hero Member
Aug 29, 2014
404
51
Category........
Visa Office......
CPC-Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
03-Oct-2014
LANDED..........
17-Sep-2015
@NewGirl_sk
I received the error message when I try to continue application and upload documents. I have created my profile, transmitted the records, received an application number and created a job bank profile. Now when I try to submit the online application, I receive this error.
 

newGirl_sk

Hero Member
Oct 31, 2014
207
9
Category........
Visa Office......
Saskatchewan
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
27-09-2015
Nomination.....
15-12-2015
AOR Received.
14-04-2016
IELTS Request
R-9,L-9,S-8,W-7.5
Med's Done....
15-04-2016
FSW_Applicant said:
@ NewGirl_sk
I received the error message when I try to continue application and upload documents. I have created my profile, transmitted the records, received an application number and created a job bank profile. Now when I try to submit the online application, I receive this error.
FSW_Applicant,

As far as I remember, creating a job bank profile with the assigned job id is the last step.

What is the status of your application in MyCIC page?
What browser are you using?
 

FSW_Applicant

Hero Member
Aug 29, 2014
404
51
Category........
Visa Office......
CPC-Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
03-Oct-2014
LANDED..........
17-Sep-2015
Thank you! I used Chrome and IE8 and got the same error.
Status of my application is "Not Submitted"
 

dp143

Full Member
Jan 14, 2015
46
0
I have also been getting the below error message while trying to "transmit". Please help to resolve this issue ...

System-generated error code:YXDZPDYM (2015-01-06 19:45:58)
Sorry

This on-line service is currently not available.

Possible reasons:
1.We are currently updating this Web site.
2.We are experiencing technical difficulties.

Please try again later.
 

newGirl_sk

Hero Member
Oct 31, 2014
207
9
Category........
Visa Office......
Saskatchewan
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
27-09-2015
Nomination.....
15-12-2015
AOR Received.
14-04-2016
IELTS Request
R-9,L-9,S-8,W-7.5
Med's Done....
15-04-2016
dp143 said:
I have also been getting the below error message while trying to "transmit". Please help to resolve this issue ...

System-generated error code:YXDZPDYM (2015-01-06 19:45:58)
Sorry

This on-line service is currently not available.

Possible reasons:
1.We are currently updating this Web site.
2.We are experiencing technical difficulties.

Please try again later.
Guys,

I have a feeling this is either network related or your personal system related.
Have you tried submitting from a different network? How about using another computer to submit the application?

Since others aren't facing this issue it makes sense to think this might be an individual environment problem.

Do try the above and see if it helps.
 

JohnnyCanuck

Star Member
Jan 3, 2015
57
3
newGirl_sk said:
Guys,

I have a feeling this is either network related or your personal system related.
Have you tried submitting from a different network? How about using another computer to submit the application?

Since others aren't facing this issue it makes sense to think this might be an individual environment problem.

Do try the above and see if it helps.
hey

try Incognito window in Chrome or Private browsing in Firefox - probably a cookies/cache issue
 

tmansoor

Newbie
Oct 2, 2014
5
0
Our Online Services Are Currently Down
System-generated error code:JWQ3K5TK (2015-01-23 03:40:46)


Sorry

This on-line service is currently not available.

Possible reasons::

We are currently updating this Web site.
We are experiencing technical difficulties.
Please try again later.


This is the error i am receiving for last 3 days and unable to submit my profile, please let me know is there is any alternate to this?


Regards,
TMR
 

dp143

Full Member
Jan 14, 2015
46
0
tmansoor said:
Our Online Services Are Currently Down
System-generated error code:JWQ3K5TK (2015-01-23 03:40:46)


Sorry

This on-line service is currently not available.

Possible reasons::

We are currently updating this Web site.
We are experiencing technical difficulties.
Please try again later.


This is the error i am receiving for last 3 days and unable to submit my profile, please let me know is there is any alternate to this?


Regards,
TMR
One possible solution (I tried in my case and got success) :

1) if you don't have last name in your passport then write "given name - Not applicable" and "last name - your given name as per passport".
2) Register yourself as a fresh applicant and complete the whole process ... you will get success.
 

FSW_Applicant

Hero Member
Aug 29, 2014
404
51
Category........
Visa Office......
CPC-Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
03-Oct-2014
LANDED..........
17-Sep-2015
I have a question for the members of this forum. Please advise on the steps to take next.

I recreated my EE profile and subsequently received 2 messages on the MyCIC portal. I also created my job bank profile.

When I come back to the MyCIC dashboard, it says that I have 44 days left to submit and under 'details' it says 'Not submitted'.

I tried to paste a snapshot here but am not sure it worked. Please advise on next steps. Thank you!!
 

newGirl_sk

Hero Member
Oct 31, 2014
207
9
Category........
Visa Office......
Saskatchewan
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
27-09-2015
Nomination.....
15-12-2015
AOR Received.
14-04-2016
IELTS Request
R-9,L-9,S-8,W-7.5
Med's Done....
15-04-2016
FSW_Applicant said:
I have a question for the members of this forum. Please advise on the steps to take next.

I recreated my EE profile and subsequently received 2 messages on the MyCIC portal. I also created my job bank profile.
f
When I come back to the MyCIC dashboard, it says that I have 44 days left to submit and under 'details' it says 'Not submitted'.

I tried to paste a snapshot here but am not sure it worked. Please advise on next steps. Thank you!!
Looks like you haven't signed and submitted your profile. What options do you see when you click on 'Check status and messages' ?

lets figure it out quick! the draw may happen any day now.
 

FSW_Applicant

Hero Member
Aug 29, 2014
404
51
Category........
Visa Office......
CPC-Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
03-Oct-2014
LANDED..........
17-Sep-2015
I see 2 messages under 'check status and messages'
(1) Welcome to Express Entry - January-12-2015 02:52:08 PM EST
(2) Express Entry profile received - Next Steps - JobBank - January-12-2015 02:05:52 PM EST

I followed the instructions in (2) and used the jobmatch function to create my jobbank profile.

All forms under 'view submitted profile' are showing transmitted.

Then I clicked continue to sign to receive the message "Congratulations! You have successfully submitted your application or profile"

Even then under 'details' it says 'not submitted' ???

newGirl_sk said:
Looks like you haven't signed and submitted your profile. What options do you see when you click on 'Check status and messages' ?

lets figure it out quick! the draw may happen any day now.
 

rejiss

Hero Member
Jan 30, 2015
387
45
Category........
Visa Office......
New Delhi, India
NOC Code......
4011
Job Offer........
Pre-Assessed..
App. Filed.......
02-09-2014
Doc's Request.
Charged on 23-11-2014
Nomination.....
PER: 16-12-2014
IELTS Request
Initially submitted
File Transfer...
2nd line update on 02/24/15: Started processing on 21st Feb
Med's Request
14-03-2015
Med's Done....
23-03-2015
Interview........
3rd line update on 03/31/15: Medical results have been received
Passport Req..
18-06-2015
LANDED..........
23-09-2015
Below the applications not submitted....go down.....again you will see applications submitted. If you yet don't see it, I guess you have to wait for a few hours and check back again!!