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Dude it has nothing to do with the work load, I have myself called once CHC-ISB and after arguing to them they transferred me to the visa section. Lady in visa section told me that we have enough staff to work and we can finish all spousal cases in a week. CHC-ISB have special instructions from Canadian Immigration Ottawa to delay all cases from Pakistan, and she said CHC-ISB works on Ottawa's guidelines and time lines.
I personally think Workload/short staff is all hoax, isn't Canada a 1st world country and in a G8 ???
Also one thing I tell every Pakistani, if you decided to go to MP or something to inquire on your file or for whatever reason, go in a group or with some community leader otherwise they wont do anything for you. And for future reference to all of you; always attach yourself to a social/political/religious or humanitarian group, this is very important to our survival in north america ..