Canadian Passport - Mail-In Application Timelines

[lifein360]

My application for passport just got returned because my References were not in Canada or the US. I had a guarantor from here in Canada, but my references were both overseas. I got a handwritten note saying "References should reside in Canada or USA. We do not call international #'s". I thought others on these forums had mentioned that References could be living anywhere.

My bad luck I guess.

Ah shoot. Next time try in person. At least they will tell you if anything's wrong at the spot

 

[rajkamalmohanram]

@rajkamalmohanram Hi Raj, when you got your kitchener appointment, did you use the webform to request a call back and then someone called you I guess? if so, do they provide options as to where you can go say if somewhere we can get an earlier appointment?

You'll have to fill this form up =>

https://eservices.canada.ca/en/service/

Under "Passport Services", check "If you would like to apply in person, select this option. A representative will contact you to schedule an in-person appointment." option. Someone will contact you within 2 business days and they'll be able to book an appointment for you!

 

[rajkamalmohanram]

I had a friend pick my passport up and I've collected it from him! . I have the passport with me now! Yay!

 

[bpjeee]

I had a friend pick my passport up and I've collected it from him! . I have the passport with me now! Yay!

congratulations....

 

[Isaga]

I had a friend pick my passport up and I've collected it from him! . I have the passport with me now! Yay!

Congratulation

 

[BadGamer6]

Wow, I was just looking in the past few pages and realized how slow passport processing has become these days. I remembered back in May I complained that I got the passport in exactly 20 business days on this forum... how immature of me.

For those who are still waiting - yours is coming soon!

 

[issteven]

request status: passport approved and printing, has been a week printing...

 

[PM_ME_UR_REJECTION_REASON]

I'm sorry, this sucks, File a complaint, 60 days for a passport is beyond appalling.

Which email do you send a complaint to?

 

[rajkamalmohanram]

congratulations....

Congratulation

Thanks guys!

 

[rajkamalmohanram]

Wow, I was just looking in the past few pages and realized how slow passport processing has become these days. I remembered back in May I complained that I got the passport in exactly 20 business days on this forum... how immature of me.

For those who are still waiting - yours is coming soon!

Yeah. I think people should go for the in-person option, wherever it is available.

 

[vishalv]

I had a friend pick my passport up and I've collected it from him! . I have the passport with me now! Yay!

Congrats

 

[PM_ME_UR_REJECTION_REASON]

Can someone please tell me where you people submit a complaint for long passport processing?

 

[BadGamer6]

Yeah. I think people should go for the in-person option, wherever it is available.

Agreed. It appears to be more transparent to do it in-person than mail. Mailing it in will give you no updates unless you contact them or they contact you. And the lack of information the call centre provides will only make people worry more.

 

[rajkamalmohanram]

Can someone please tell me where you people submit a complaint for long passport processing?

I guess you can use this form =>

https://srv144.services.gc.ca/cgi-bin/ppt/plainte-complaint.aspx?GoCTemplateCulture=en-CA

 

[devse]

My application for passport just got returned because my References were not in Canada or the US. I had a guarantor from here in Canada, but my references were both overseas. I got a handwritten note saying "References should reside in Canada or USA. We do not call international #'s". I thought others on these forums had mentioned that References could be living anywhere.

My bad luck I guess.

Replying to my own post.

I have an official response now from Passport Canada that References can be in our outside USA or Canada. So, I'm not sure why an agent has rejected it with a handwritten note saying exactly the opposite. I will be filing an official complaint.