Ah shoot. Next time try in person. At least they will tell you if anything's wrong at the spotMy application for passport just got returned because my References were not in Canada or the US. I had a guarantor from here in Canada, but my references were both overseas. I got a handwritten note saying "References should reside in Canada or USA. We do not call international #'s". I thought others on these forums had mentioned that References could be living anywhere.
My bad luck I guess.