+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Passport Application mailed (Xpress post): Feb 5, Winnipeg
Application delivered: Feb 10 (Gatineau QC)
Status requested: Feb 28
CC charged: March 2
Passport issued: March 9
Status request email received (with PP tracking details): March 11
Passport mailed: March 11
Certificate returned: March 14
PP in hand: March 14

I hope everyone gets it on time.. What I have observed, their processing is generally on time.

Good luck!

P.S: I never called the agents for updates.
No calls to my guarantor or references.
 
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Hi everyone! I just wanna share my experience at Service Canada today . So this morning I went to Scarborough servis canada to apply passport. But without appointment! So if you have any travel proof ( must have ticket. It should be less than 3 days time) or something important family issues ( dead or sick ) . You are good to go to walk-in BUT if they are not busy or there is no any person who has appointment. They will serve you other way they don’t serve you !!! It’s better to be there around 7 or 7:30am !
 
my timeline:

delivered: feb 14
CC charged: feb 16
I called today and they needed new photos, so I’ve mailed those off.

Once those new photos arrive will it be printed right away?
 
my timeline:

delivered: feb 14
CC charged: feb 16
I called today and they needed new photos, so I’ve mailed those off.

Once those new photos arrive will it be printed right away?
They charged your CC in 2 days? That's a record time. They needed new photos, and you called them to find out? What if you didn't call? They should have called you to let you know. We usually assume everything is fine unless they call and tell us otherwise
 
My timeline application sent Feb10
Application REcvd feb11
Credit card charges March 9
Passport Issuing Date March 10
Passport delivered March 14

still waiting for kids birth certificate and I think they will come separate. But happy that passport arrived.
 
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They charged your CC in 2 days? That's a record time. They needed new photos, and you called them to find out? What if you didn't call? They should have called you to let you know. We usually assume everything is fine unless they call and tell us otherwise

Yep, I was hopefully with the CC charge being so quick and called today for a status update hoping to get the passport in the next week or two. That’s when I was informed the application was halted and I needed to send in new photos. Same situation with my wife’s passport last summer, she needed to fax ID and we had to call to find this out.
 
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my timeline:

delivered: feb 14
CC charged: feb 16
I called today and they needed new photos, so I’ve mailed those off.

Once those new photos arrive will it be printed right away?
Very unusual… charged in 2 days and then sleep… amazing…. Did u send any web form request? Did you ask, if i dont call you then what happens?
 
my timeline:

delivered: feb 14
CC charged: feb 16
I called today and they needed new photos, so I’ve mailed those off.

Once those new photos arrive will it be printed right away?
I also called. They told me I needed guarantor signature on back of ID. They didn’t know why no one had contacted me by phone or email. I sent the requested item by overnight fedex because the fax was busy for two days solid.
I was told that once it was received to expect completion in three weeks.
 
I also called. They told me I needed guarantor signature on back of ID. They didn’t know why no one had contacted me by phone or email. I sent the requested item by overnight fedex because the fax was busy for two days solid.
I was told that once it was received to expect completion in three weeks.
3 weeks after they receive the missing document, although you sent your application beginning of Jan?!
 
Finally my journey is over, mine and my son's passports were delivered this morning (after filing a complaint)
Timelines:
Application sent: Feb 7
Application reached: Feb 9
CC charged: March 9
Certificates returned: March 11
Passports received: March 15

Total process: 37 calendar days

Wish everyone a speedy processing and best of luck.
 
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I also called. They told me I needed guarantor signature on back of ID. They didn’t know why no one had contacted me by phone or email. I sent the requested item by overnight fedex because the fax was busy for two days solid.
I was told that once it was received to expect completion in three weeks.
Was your CC charged? Just wondering if they can still ask for documents after the CC is charged.
 
Finally my journey is over, mine and my son's passports were delivered this morning.
Timelines:
Application sent: Feb 7
Application reached: Feb 9
CC charged: March 9
Certificates returned: March 11
Passports received: March 15

Wish everyone a speedy processing and best of luck.
so all your insults, your complaining, was just for nothing, for a delay of 4 days.
 
Finally my journey is over, mine and my son's passports were delivered this morning (after filing a complaint)
Timelines:
Application sent: Feb 7
Application reached: Feb 9
CC charged: March 9
Certificates returned: March 11
Passports received: March 15

Total process: 37 calendar days

Wish everyone a speedy processing and best of luck.
Congrats... That is quick after CC. I am sure they hear your conversations here and processed quickly.. lol .... Best of Luck...