Canadian Passport - Mail-In Application Timelines

[Luvit]

Hey, guys ! The applications were delivered 29th of March. My wife received a passport 30th of June. I am still waiting. This is so weird. Payment made in April. This is more than THREE MONTHS !!! Sent a message to my MP. Failed to reach them with a phone call. What can be done more ?

 

[BuzzBuzz]

hey guys,

just received a phone call from passport Canada (missed it), they asked me to call them back and gave me, as I understood my file number.

 

[citipass]

hey guys,

just received a phone call from passport Canada (missed it), they asked me to call them back and gave me, as I understood my file number.

Good sign. There is at least some movement. Hope you get it soon.

 

[BuzzBuzz]

Good sign. There is at least some movement. Hope you get it soon.

I hope I don't need to do some extra work (photos and etc.), hope it's going to be chill and that's it. lol

 

[John1234567890]

If you don’t mind How the number looks like when passport office called you?

 

[BuzzBuzz]

If you don’t mind How the number looks like when passport office called you?

let me call them first and I will post it. But I bet people here know this number.

 

[SShehata]

Same situation like you. I applied on April 6 2022 in person at Service Canada Oshawa. I didn't receive yet the passport.

Did you receive your passport yet?

 

[salmanma]

Timeline for my Daughter's new passport (newborn)

Travel Date: July 18
Application Sent by Mail to Gatineau, QC: March 30
Application Received: April 1
CC Charged: April 28
June 6: Called and got the application number, application was under examination
June 15: Called again, same response (under examination)
June 23: Called and was given same status (under examination) but the lady said that she will send an internal note/email that its been over 12 weeks and I need the passport before July 18. I was asked to call back in 10days again if I don't hear from them and ask for transfer.
July 1: Received a Call on Canada Day from Passport Program (I'm not kidding, they called me on Canada Day!), but I missed the call. They left a voicemail which was very very hard to understand, the voice kept cutting off, from what I was able to makeup was (and I hope I'm right), they have sent the passport for printing, it should be printed by Monday/Tuesday and shipped within 4 days after printing. All-in-All I should expect the passport to arrive no later then 2 weeks before my travel date.

I will try to call later this week or start of next week to see if I can get tracking number, but so far it's very hard for call to get into queue, tried calling before 8:30AM EST but line is either busy or it just rings, I don't even hear automated msg.

 

[omgjvill]

Congrats! At the time when you applied for your passport, did you tell them you're traveling in August? I'm asking to see how they deal with travel dates over 45 days.

Yes, I did put in a travel date of August 20.

 

[siddharthbala]

I hope I don't need to do some extra work (photos and etc.), hope it's going to be chill and that's it. lol

I'm waiting till next week to call in for mine (Travelling on July 30) so I'll be watching your situation with great interest, @BuzzBuzz

In my case I have two additional complications:

1. My guarantor is an inveterate traveler himself, so he's likely going to be somewhere in the jungle in South America at some point this month. So if they ask me to redo the forms with his signature etc, it's straight up a no-go because I won't be able to do it in time.

2. I have managed to luck out with a NEXUS appointment on August 7, so I absolutely need my documents and my passports or risk having to move my Nexus appointment out by a few months (if I'm lucky) and I'm absolutely not ready to give up my slots due to the laissez-faire attitude of the Passport office.

 

[omgjvill]

My wait has finally come to end after a little over 9 weeks. My daughter's passport was received today!

- Application Sent: April 23, 2022 from BC
- Application Delivered: April 27, 2022 to Mississauga
- Travel Date: August 20, 2022
- CC Charged: June 28, 2022
- Birth Certificate received: June 30, 2022
- Passport Received: July 4, 2022

 

[bishibashi]

Hi, I've only been lurking here all this time but the forum has been a great support to calm my anxiety from the bureaucratic nightmare.

- Application Sent: March 28th, 2022 (no travel date)
- Application Delivered: April 4, 2022
- CC Charged: April 27th and April 28th.
- Passport Printed: -
- Passport Tracking Details received: -
- Passport Received: -

I applied for an adult and a child passport (not renewal). I am on week 12 without new information. I tried calling them 6868 number around 100 times as soon as they are open but was directed to automated messages. I called the payment centre on June 14th and was given the file numbers. The operator says the application is still "in process". I have sent a couple of requests for information for the application and I have not received any response.

Just wanted to give an update from the 6868 call center (230 in line, 1 hour wait):
- Application Sent: March 28th, 2022 (no travel date)
- Application Delivered: April 4, 2022 (apparently they received April 1, 2022)
- CC Charged: April 27th and April 28th.
- Passport Printed: July 4, 2022
- Passport Tracking Details received: -
- Passport Received: -

 

[rome5000]

Just wanted to give an update from the 6868 call center (230 in line, 1 hour wait):
- Application Sent: March 28th, 2022 (no travel date)
- Application Delivered: April 4, 2022 (apparently they received April 1, 2022)
- CC Charged: April 27th and April 28th.
- Passport Printed: July 4, 2022
- Passport Tracking Details received: -
- Passport Received: -

And how do you know it was printed?

 

[BuzzBuzz]

hey guys,

app delivered April 1st

just phoned them today again (regarding missed call on Saturday), started calling at 7.30am, before me was only 2 calls, after 15 min there was nobody (so basically automated messaged was saying that they are free to pick up the phone), so I had to wait 1 hour till somebody picked the phone (repeating the same message that they are free), the issue was that I need to resend copies of my IDs signed again lol they gave me their fax number and that's pretty much it. I asked when I can get my passport, the answer was 2-2+ months, IRCC is a joke. By the way, here is a number: 18445339201

 

[bishibashi]

And how do you know it was printed?

I called the 6868 number and the operator said it's been printed today - expect 1 week for delivery and will receive the passport within 2 weeks max.

I've been calling them once a week since 2 weeks ago and this time the answer is different. Not a bad sign.