i think you need to be sure iof which identify you must choose it if you talking about that number they sent you from mississuaga so maybe its to early to chek the status but if that number from Ottawa so you must be sure of number you entering and the identify hope that helping youmr.x said:there is some thing i wanna ask about .... they send me email in December 14, 2011 and it sayes started processing , that is all good
but my question is why when i try to log in CIC its always say *** We were not able to identify you using the information you provided****
should i wait more or should i call them ? i don't know really what to do .. i'm sure i put the right information in there
When they start processing you will be able to get on your profile and it will say started processing on (month date year) but until they start processing your file, you will continue to get that message.Your sponser will see it on theirs as well when it changes, it will say in process.mr.x said:thank you miraaa for careing about that
all i know about that my wife got email on 22 september it say they received the Application then she got another email in 28 November that it sayes *You have met the requirements for eligibility as a sponsor. *
then its my turn i got email from Pilot-Ottawa office in December 14 it sayes The file was transferred to the Case Processing
i think i can log in with that information with the Identification Type immigration file number-application number so i used
the Identification Number its start with F00005**** and every time i try to log in it sayes ** thes service is only available to clients with application in process . we may have received your application but not yet begun processing it
is that normal ? they said in the last email they send me The file was transferred to the Case Processing that was a week ago , so what's wrong ?
mr.x said:thank you louisa . so you mean that even when they said The file was transferred to the Case Processing . its still not processing yet ?