pilot office in Ottawa sent me last email to pay RPRF when i paid it i sent them the receipt by email but they didn't reply , when i called cic they told me the delay of 2 months is because of cairo VO (until they receive payment confirmation) also my application was sent to cairo VO in april , that's why i am confusedbondar said:Hi lilyy00
Where you ever sent an email or letter stating your file was transfered to the ottawa office? If yes, I would contact them.
I think that you should contact the last office that had contacted you ie the on who requested your fee.
Did you get a tracking number for the forms you sent to them concerning the fees? If yes I would check to make sure it was delivered.
If documents are missing dont worry they will contact you just as they did for the fee.
Have you had any other notice from them before this other than the fee? Send replies to anyone who has ever contacted you concerning your application and ask them if they know the location of your file.
I hope everything works out for you, its a very hard waiting game
bondar said:Hi Louisa and Taqy
Just looking at Emadiano chart, I see that your medicals have been received; is your file also stating that it is in process? If so what date did processing start? So he can add it to the chart.
Emadiano your chart looks beautiful
Thank you
lilyy00 said:pilot office in Ottawa sent me last email to pay RPRF when i paid it i sent them the receipt by email but they didn't reply , when i called cic they told me the delay of 2 months is because of cairo VO (until they receive payment confirmation) also my application was sent to cairo VO in april , that's why i am confused
hi louisa originally when pilot office sent me email they asked me to send receipt to mississauga but when i knew that there maybe any delay so i sent the receipt also to pilot office by email & to cairo VO by fax , yes pilot office sent me email confirming that they received my email that's it , the problem is that i can't wait anymore ,i don't know what else i can do i am afraid that there might be any problem with my application & when i call cic each time they give me different answer...louisa said:lily when you emailed a copy of the receipt did cic not send a confirmation of receiving your email?? everytime we sent them anything an instant reply was sent stating they received the email.And if ott-pilot office sent a letter to you then on the letter it tells you all the different ways you can contact them for email, mail and fax. etc.
lilyy00 said:hi louisa originally when pilot office sent me email they asked me to send receipt to mississauga but when i knew that there maybe any delay so i sent the receipt also to pilot office by email & to cairo VO by fax , yes pilot office sent me email confirming that they received my email that's it , the problem is that i can't wait anymore ,i don't know what else i can do i am afraid that there might be any problem with my application & when i call cic each time they give me different answer...
bondar said:Hi Emadiano
Can you add Louisa processing time to the chart, Sept 15th. Thanks