Hi Anil and Friends,
Is there a way in which I can extract the information whether my BD was encashed or not from ICICI Bank in Bangalore, I tried asking them earlier and they told me that it beyond their control and refused to shed any info, please help I'm afraid as Canada121's application was rejected and it took 3 long months to recieve the letter.
Regards
Bindu
Hi Bindu,
I was in the same boat, I was calling the customer service people with no progress for about 20 days. Luckily got a link through one of my colleague and contacted a person working for the HDFC bank and got it done after a week of followup . If you know someone(anyone from any ICICI branch), you should give them a call and ask for help, explaining the situation. If you are unable to get someone working for ICICI, then the best bet would be to visit your home branch(Hope this is the place where you took your BD) and seek help. First they will say no, impossible etc., But you have to be determined to get it done, and tell them 3 of your friends have already done this with the ICICI before and they were able to confirm the status. Explain them the situation and tell them there would be no clue about the application and the money and indicate that the draft might be lost too. Just play some games and get it done You know how things work here
Thanks,
Indira Prabhakar
Hi All,
It seems we all are in the same boat, ICICI bank refused to inform status of my DD also, then i tried it with 4-5 different executives on ph, and finally was able to make it thru, actually the problem with these guys is; replying to such queries it takes hell lot of efforts for customer care persons, they have to take it as a follow up project and only ICICI MUMBAI branch has a track of all DDs issued, that guy was so nice he arranged a call back for me and next day i got a call from ICICI bank Mumbai confirming that dd is still not utilzed
Yesterday after almost 10 days i checked with bank again and they said you can visit any branch which has foreign exchange facility with them and give it in writting that you want to know details of ur dd, and they will get back to you with the status in 2 days time, i gave an application in writing & Now m waiting for their call back and hoping that i may get a positive confirmation this time.......