My Ecas still says in process. But I have some bad news

I got NER email from the CIO! (although my credit card was cashed, which is a little bit confusing). Anyways, it was a problem with my work experience, apparently my letters of reference didn't convince the officer

(
So, I am planning to re-apply...
Oh, let me first CONGRATS on your PER

Tell me, why was your application refused first time (or did you get NER)? And did you request returning your application or did you just send everything fresh?