hi manny, actually i already did that. i spoke to a guy a month ago in vicroads hotline and told me to fax a request letter. he said to wait for 7 days to receive the letter however i waited for 2 weeks and didnt receive anything. manny favor, can u pls update me if your friend receive his letter? thanks and good luck.mperei02 said:Dear Jeffery you have to fax them a request with your details on 03 9854 2688 and the reason why, they have received my friends fax on 7th this month havent heared anything yet... all the best - Manny