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shlo I am having the same problem but i email IRCC and this is their response to me:
We verified the information you provided. Only the principal applicant’s portion of an In-Canada Protected Persons and Convention Refugees permanent residence application can be linked to an
online account. Since you are a dependent on this application, you will not have the option to link your application to an online account.
Instead, to view the status of your application online, you may use the
e-Client Application Status (e-CAS) tool. If it becomes possible for dependents to link their own part of the application to an online account, the information will be made available on our
website.