Hi guys I want to share what happened to me yesterday. :
Around a week ago, we sent to Mexico Embassy the copy of my partner renewed passport via email. In addition, last saturday we sent via courier the police certificates that we were missing to send. According to previous notification, we were granted 30 days extension to send the documents, ending on september 20. However yesterday (september 2) I got a very confusing email from Mexico Embassy.
The email was on reply to the one I sent one week ago with the passport copy. What its confusing is that the email said that they are still waiting for us to send the police certificates, however the ups tracking service shows that they were received on day before (on september 1) by Soswaldo Salinas, and also in the email they remind to us that we have until september 4 as expiration date to send the documents.
We suppose that at the time they sent me the email they haven't seen the documents that we sent via courier, but they also made a mistake on the expiration date, since is september 20 and not september 4.
We immediately responded to them, and sent them the copy of the UPS reception confirmation and also a screenshot of the email where they granted us until september 20.
What do you think about this? I really hope they didnt had the chance to open the correspondance and that is why they are still asking for the documents.
Please share you thoughts
Un abrazo.