Was received on April 29 2019.
Try to contact them, in addition When I contacted them last time the agent mentioned the following:No i haven't contacted LVO because my wife application as sponsor was approved pretty late (roughly dec 2019 some social insurance check got it delayed) and it started processing in London UK in Feb 2020. Other guys in this forum whose file opened in London in this time frame (Feb 2020) are also waiting.
That my parents have passed criminality, eligibility, and security checks. Which I believe the only logical remaining step after the medical passed is PPR.