I wonder the same thing! I know people who applied in Jan, Feb, heck march 2021 and they already have their PR. How the hell did they process those applications way before ours? There is no way to even draw the attention of the officer to our applications. There is no where you can seek help to escalate the issue. Even the MPs get same response. First my application was said to be delayed because of covid and now because of Afghan crisis. Why don't they hire more people to clear the backlog? And if these crisis are affecting the processing of applications, why the hell are they not affecting 2021 applicants?