This is a generic response. Please be clear what is being referred to "If the situation is resolved"? What did you raise in webform?Got this response, Can i travel now?
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Dear Sir/Madam
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
This is in reference to your application for permanent residence in Canada.
We have received your request to extend the duration within which you can confirm your status as a permanent resident. Please be assured that your application will not be refused if you are unable or unwilling to travel as a result of the COVID-19 pandemic.
If the situation is resolved and you are able to travel within the existing validity of your documents, you may do so. Otherwise, once you and your family members are able to travel, please notify us through the IRCC Web form. At that time, IRCC will respond with the most up to date information we have on next steps.
We invite to visit our website to get the most up-to-date information on how the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services:
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html "
There are travel restrictions in place and you need to be exempted to travel if your CoPR is issued after 18th March 2020.