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Medical results not updated after 1 1/2 month

C

Crystel13

Star Member
Sep 8, 2019
116
34
Hi guys,

My husband went to do his medical exam on Oct. 20th, 2020. According to the clinic, the results have been sent to IRCC a long time ago. However, his gckey and Ecas account still show: "your action is required". I sent a webform to IRCC to show them the confirmation that the medical was done on Oct. 20th, but it's still the silence from their side.
Is it normal to take so long to update his account?
Thanks
 
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C

Canada2020eh

Champion Member
Aug 2, 2019
2,194
887
Crystel13 said:
Hi guys,

My husband went to do his medical exam on Oct. 20th, 2020. According to the clinic, the results have been sent to IRCC a long time ago. However, his gckey and Ecas account still show: "your action is required". I sent a webform to IRCC to show them the confirmation that the medical was done on Oct. 20th, but it's still the silence from their side.
Is it normal to take so long to update his account?
Thanks
Click to expand...
Seems unusual, you recently got confirmation that it was sent to IRCC? They are not updating Ecas and Gckey as regular as they did before covid so probably not be a problem.
 
P

Pink567

Hero Member
Oct 22, 2020
346
60
Crystel13 said:
Hi guys,

My husband went to do his medical exam on Oct. 20th, 2020. According to the clinic, the results have been sent to IRCC a long time ago. However, his gckey and Ecas account still show: "your action is required". I sent a webform to IRCC to show them the confirmation that the medical was done on Oct. 20th, but it's still the silence from their side.
Is it normal to take so long to update his account?
Thanks
Click to expand...
Hi. Did his results update??
 
T

tamjan

Full Member
May 23, 2019
23
6
Pink567 said:
You can raise a webform regarding this and upload medical tracking sheet. The results will update. That’s what my friend did.
Click to expand...
Thank you so much! I already raised webform under technical error, but did not get response. Would you please check under which category your friend raised?
 
P

Pink567

Hero Member
Oct 22, 2020
346
60
tamjan said:
Thank you so much! I already raised webform under technical error, but did not get response. Would you please check under which category your friend raised?
Click to expand...
She also raised under technical difficulties .They will update in some time. Due to covid, no one knows the proper timeline. If you have already raised webform, just wait for them to update it :)
 
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tamjan

Full Member
May 23, 2019
23
6
Thank you! I got response back for web form that they had forwarded to the officer, but not yet updated in my account.
 
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Y

yr97

Hero Member
Apr 8, 2010
411
72
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tamjan said:
Thank you so much! I already raised webform under technical error, but did not get response. Would you please check under which category your friend raised?
Click to expand...
I only have the medical form sent by ircc, the clinic didn't give us any thing.. They just sent the results today
 
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yr97

Hero Member
Apr 8, 2010
411
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T_AM said:
did ur medical status get updated, if yes, can u tell after how many days?
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Hi yes. Same day the clinic sent the results(four days after the exam), it now shows medical passed.
 
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