Thank you.. I received my passport submission email on july 2020 but not received something like that. Howeve, i yet not submitted my passport as vfs offc is closed in my country. Should i raise a web form about this?? Any suggestion from anyone? And if you or anyone got this letter, i will be glad if you let me know what actually the letter says.
Thank you.
First, don't worry about the pré arrival services letter.
Second if you've received the passport request letter, contact the visa office at the embassy. Or IRCC central through web form.
Some of the embassy offices are accepting passports for stamping directly. Make whatever arguments you can for your need to travel to join family soon.
You could also contact your MP. It is a bit ridiculous that you cannot get your copr when you have the passport request. For passport request, the VFS offices are mostly just postboxes to coordinate logistics.