Go login to MyCIC/GCKey. You should see something there. I would not use automated message to check status. Call CIC and wait until you hear options. Then press 2, 1, 3, 0 (in that order). Keep trying if they say they could not transfer you to an agent. I usually get through on my 3rd or 4rth call. Be prepared to wait for about 20 - to 45 min.
Agent can give you more details answer on what the letter was about and perhaps send it again if it has been sent already.
Thank you so much i finally succeeded in linking my application to my cic account
Now they are reviwing our eligibility!
Also the“we need additional documents „ stat. is still there with no msgs.I wonder what it means?