Must not be activated yet then. I know it's easier said than done, but you just have to exercise more patience. You should receive an update soon since your application is already in the system. Good luck!
Thank you. More nervous as we didn't sign Schedule A by hand. Following the September thread, they returned the whole package as they were missing that. I am just praying the officer will be kind and allow us to resubmit just that form considering they have been sitting on the file for 3 months. You never know with them though