*** This is an automated message ***
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
Note:
· We will not respond if you have not completed all the mandatory fields on the form,
· Submitting the same request multiple times will not expedite the processing of your enquiry,
· We can only communicate with you in one of our two official languages: English or French,
· For non-case specific enquiries, visit the online Help Centre<
http://www.cic.gc.ca/english/helpcentre/index-featured-int.asp> on our website<
http://www.cic.gc.ca/>. You can search by typing keywords.
If you are contacting us about:
· Your Electronic Travel Authorization (eTA) application:
o we will respond to you as soon as we can,
o most applications are approved within minutes,
o check the junk mail folder of the email address you provided on your eTA application form. Some spam filters may block automated emails from IRCC.
For all other enquiries:
- The turnaround time for a response is 10 business days, and you may expect an answer if:
o you have submitted an application and your application has exceeded normal processing times<
http://www.cic.gc.ca/english/information/times/index.asp>,
o you wish to report important changes or an urgent request,
o you wish to change or add a representative, or
o you wish to report a technical issue with IRCC online services.
Please do not reply to this email.
Sincerely,
Immigration, Refugees and Citizenship Canada
This is the automated response I received.