Hi there again
This number is health Canada
It’s not IRCC
If you found any more info , it would be appreciated to share it here with us
Thanks and best luck
Normally I call this number. You have to select (2) to transfer to migration refugees and citizenship Canada. Because this number is for external callers
These are all steps exactly:
Call 001 800 267 6788
1.
Press 1 to select English
2:
Press 2 to transfer your call to immigration
It will transfer in a second, listen to the recorded message, then start following:
3.
Select 2 when asking for your unique identifier number
4.
Then press 1 (no need to listen to the recorded voice message).
5.
Press 1 again
6.
Press 2 to select Permanent resident
7.
Press 2 to select the application number starting with E
8. Enter your application number
9. Enter your date of birth
10. Listen to your file status
11.
Press 0 to speak to the agent after the file status response finishes.