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Hello @Miss bee,
hope you are doing well. We need you valuable advice & thank you in advance. Recently, our non express entry file got returned due to birth-certificate. Initially, we only submitted English translated birth certificate (which was properly notarized) but have not submitted government issued certificate because it was in our native language. Is it necessary to combine both copy and upload?
Is there any way we can request IRCC on webform and reconsider this document?

Below message received in email from IRCC
A review of your application indicates you do not meet the requirement of the instructions with respect to the completion of your application or, the requirements of Regulation (R) 10 of the Immigration and Refugee Protection Act (IRPA) because the following item(s) are missing:

  • A copy of the original version of a birth certificate for XXXXXXXXXXX Kotima

Regulation (12) of IRPA states:

“If the requirements of sections 10 and 11 are not met, the application and all documents submitted in support of the application shall be returned to the applicant.”

As your application does not meet the requirements of R 10 of IRPA, it is considered incomplete and is being returned to you along with your processing fee. A copy of your application has not been retained.
 
Hello @Miss bee,
hope you are doing well. We need you valuable advice & thank you in advance. Recently, our non express entry file got returned due to birth-certificate. Initially, we only submitted English translated birth certificate (which was properly notarized) but have not submitted government issued certificate because it was in our native language. Is it necessary to combine both copy and upload?
Is there any way we can request IRCC on webform and reconsider this document?

Below message received in email from IRCC
As per IRCC email:

Any document that is not in English or French must be accompanied by the English or French translation completed by a certified translator, affidavit from the translator, and a copy of the original document. If any of the requested document(s) are not available, please submit a detailed written explanation.
Unfortunately you have to apply again. Make sure you check all forms again and all are up to date . Also change dates in all forms and then submit with proper documentation. You will go back in queue again from scratch. They won’t consider your reconsideration request. Better to reapply.
 
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Hello @Miss bee , thank you so much for answering all my questions and providing clarity to us all. So , I finally got a Passport Request Letter Submission from IRCC on the 6th. We have mail our passports as demanded. What a journey it has been. I know it is not over yet, but we are thankful and hopeful. Please, do you have an idea of how long it take to get back our passports. We are outlander applicants. Thank you.
 
Hello @Miss bee , thank you so much for answering all my questions and providing clarity to us all. So , I finally got a Passport Request Letter Submission from IRCC on the 6th. We have mail our passports as demanded. What a journey it has been. I know it is not over yet, but we are thankful and hopeful. Please, do you have an idea of how long it take to get back our passports. We are outlander applicants. Thank you.

Hi

Can you please tell from which country you applied

Also what was your office PVO

Thanks
 
Hello @Miss bee , thank you so much for answering all my questions and providing clarity to us all. So , I finally got a Passport Request Letter Submission from IRCC on the 6th. We have mail our passports as demanded. What a journey it has been. I know it is not over yet, but we are thankful and hopeful. Please, do you have an idea of how long it take to get back our passports. We are outlander applicants. Thank you.
For outland applicants, passport processing times can vary depending on factors like the volume of applications at the processing office. Generally, after receiving a Passport Request Letter (PPR) and submitting passports, the return time can range from 2 to 6 weeks.
It’s a good idea to keep an eye on your online account or emails from IRCC for any updates. If you sent the passports through a VFS or another service, you might be able to track their status via the tracking ID.
 
For outland applicants, passport processing times can vary depending on factors like the volume of applications at the processing office. Generally, after receiving a Passport Request Letter (PPR) and submitting passports, the return time can range from 2 to 6 weeks.
It’s a good idea to keep an eye on your online account or emails from IRCC for any updates. If you sent the passports through a VFS or another service, you might be able to track their status via the tracking ID.

Thank you so much. We sent it via DHL Courier to VFS global yesterday and I just checked the tracking number it shows it has been delivered today. So I will keep an eye on it then. Thank you for all you do here. Regards
 
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Hello @Miss bee,
hope you are doing well. We need you valuable advice & thank you in advance. Recently, our non express entry file got returned due to birth-certificate. Initially, we only submitted English translated birth certificate (which was properly notarized) but have not submitted government issued certificate because it was in our native language. Is it necessary to combine both copy and upload?
Is there any way we can request IRCC on webform and reconsider this document?

Below message received in email from IRCC
Hi, Yes, you can raise a web form, write a letter, and explain to them to reconsider. One of the person got AOR within 3 weeks after sending the web form.
 
Hi @Miss bee,
I hope you’re doing well!

I have linked my non EE application to my GC Key account after AOR (August), and recently got my application into the tracker. I noticed that the information available in the tracker states that my Elegibility has not started.
However, I received PAL in Aug. 21, 2024.
I might be mixing things but I thought I read at this forum that PAL means that you passed elegibility. Can you please clarify?

Thank you so much!
And have a great weekend
 
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Hi @Miss bee

I already submitted PR application and waiting for AOR. Last year nov. I gave birth to my son that is stillbirth (deceased) and we did not include him in application. Are we going to sent a webform about this or no?

Thank you for your response.
 
Hi @Miss bee,
I hope you’re doing well!

I have linked my non EE application to my GC Key account after AOR (August), and recently got my application into the tracker. I noticed that the information available in the tracker states that my Elegibility has not started.
However, I received PAL in Aug. 21, 2024.
I might be mixing things but I thought I read at this forum that PAL means that you passed elegibility. Can you please clarify?

Thank you so much!
And have a great weekend
In most cases, receiving a Pre-Arrival Letter (PAL) typically indicates that you’ve passed the eligibility stage. The PAL is generally issued once an immigration officer has positively reviewed your eligibility requirements, which is why people often see it as a milestone in the application process.
The tracker sometimes lags or displays confusing information about eligibility status, so it’s possible for the PAL to be issued even if the tracker says “Eligibility not started” or “in progress.” This discrepancy can happen due to system updates not being fully aligned with actual case progress.
In your case, if you’ve received a PAL, it’s a good sign that eligibility has likely been reviewed positively, even if the tracker hasn’t updated yet.
 
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Hi @Miss bee

I already submitted PR application and waiting for AOR. Last year nov. I gave birth to my son that is stillbirth (deceased) and we did not include him in application. Are we going to sent a webform about this or no?

Thank you for your response.
No need . Sorry to hear that . Hope you are doing.