+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

PRCard Renewal 2023

ihg

Hero Member
May 9, 2019
253
109
Submitted PR Card renewal for Mother on July 22, 2024 online
Received PR card on Aug 02, 2024
Very quick turnaround by IRCC
 

phoenix800

Full Member
May 20, 2018
22
17
Submitted my PR card renewal online on July 25th and received my card in the mail on August 9th.
So happy with the quick turnaround.

I read some posts from before suggesting to use 'inspect element' on the browser to check values. FYI, I did try that out of curiosity and it said My primary identity document is missing and application is rejected. I don't think it means much as to what is in those values.

When submitting my application, the portal indicated my picture was not bright. Editing the brightness on the digital photo solved that problem.

Editing to add, I tried linking my application using the methods in here: https://www.canada.ca/en/immigration-refugees-citizenship/services/application/check-status.html
None of them worked. It would always come back saying my application could not be found.
 
Last edited:

ec1

Newbie
Aug 6, 2024
9
0
Submitted PR Card renewal for Mother on July 22, 2024 online
Received PR card on Aug 02, 2024
Very quick turnaround by IRCC
Submitted my PR card renewal online on July 25th and received my card in the mail on August 9th.
So happy with the quick turnaround.

I read some posts from before suggesting to use 'inspect element' on the browser to check values. FYI, I did try that out of curiosity and it said My primary identity document is missing and application is rejected. I don't think it means much as to what is in those values.

When submitting my application, the portal indicated my picture was not bright. Editing the brightness on the digital photo solved that problem.
Congrats!! Did your application status update on the PR Renewal portal or still says submitted?
 
Last edited:

Steak

Newbie
Feb 17, 2024
4
0
We are a couple with two children. My husband has fulfilled the PR residency obligation earlier than us and has successfully renewed his PR. My children and I completed the 730-day residency requirement a month after him, and we are now planning to apply for our PR renewal.

I have a few questions regarding the supporting documents required for our application:

  1. The electricity bill was in my husband's name, and he used this document for his PR renewal. Can we use the same bill as we were residing at the same address?
  2. Our bank account is a joint account with my husband, so the statements include both of our names. Can these statements be used as supporting documents?
  3. If the above documents are not suitable, can I use my driving license and insurance card as supporting documents? Would these be acceptable?
Thank you for your assistance. I look forward to your guidance on these matters.

Best regards,
 

Debojit

Newbie
Aug 30, 2024
3
0
Hi,

I applied for a PR card renewal for my wife on July 16th. We are going on a trip (Sept 15th - Oct 22 ) and her PR card expires on 11th October.

Was getting anxious about this whole process so have called the customer center a few times and they said its "under process".While searching online, I came across this forum and learnt about the "inspect tool" to check status.

I see the status on the inspect tool

{
"id": 23,
"rejectionReasonEn": "Incomplete application",
"rejectionReasonFr": "Demande incomplète",
"documentTypeId": null,
"createdAt": "2024-07-22 14:51:51.481296",
"updatedAt": "2024-07-22 14:51:51.481296",
"phaseId": 3,
"rejectionDetails": "Your photos do not meet the specifications (poor image quality, smiling/teeth showing, shadows, light glare, head not straight to camera) – please review Guide IMM5445"
}
But also,

{
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
}

I am a bit confused now.. is it rejected and we need to upload a new photo? But the status was updated on 22nd July and we never received any email for this. Also, the status says completed - not sure what to make of it. Did anyone else have a similar issue?
 

CNP

Champion Member
Oct 26, 2018
2,555
1,201
Hi,

I applied for a PR card renewal for my wife on July 16th. We are going on a trip (Sept 15th - Oct 22 ) and her PR card expires on 11th October.

Was getting anxious about this whole process so have called the customer center a few times and they said its "under process".While searching online, I came across this forum and learnt about the "inspect tool" to check status.

I see the status on the inspect tool

{
"id": 23,
"rejectionReasonEn": "Incomplete application",
"rejectionReasonFr": "Demande incomplète",
"documentTypeId": null,
"createdAt": "2024-07-22 14:51:51.481296",
"updatedAt": "2024-07-22 14:51:51.481296",
"phaseId": 3,
"rejectionDetails": "Your photos do not meet the specifications (poor image quality, smiling/teeth showing, shadows, light glare, head not straight to camera) – please review Guide IMM5445"
}
But also,

{
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
}

I am a bit confused now.. is it rejected and we need to upload a new photo? But the status was updated on 22nd July and we never received any email for this. Also, the status says completed - not sure what to make of it. Did anyone else have a similar issue?
Why would you rely on some inspect tool ? just link it to gckey and track.
 

Beachalog

Full Member
Jun 26, 2024
24
1
I applied for myself, my husband and my daughter on June 14. They requested changes to the photos for my daughter and I, which were resubmitted on the 28th of June.

My husband and daughter got their new PR cards within a couple of weeks, but I'm still waiting. On Sunday, it will be 72 days (the current processing time).

What should I do? Our residency etc. is the same. We've never left Canada since we arrived in 2012.

I've tried sending web forms, but no one responds. I've tried linking my account, but I don't have an application number, and it can't find my application with my name and UCI number.

Should I call? Is there something else I can do? Will contacting my MLA make a difference?